Job vacancies
Appointments Service Administrator – casual, flexible hours – Nottingham Based – minimum of 8 hours weekly
Deadline for Applications is 30th November
The role:
Marriage Care is looking for an Appointments Service Administrator who is able to work casual hours flexibly. You will be based at our offices in central Nottingham, taking enquiries from people seeking appointments for counselling of for our Marriage Preparation courses.
You will report directly to the Appointments Coordinator
Key responsibilities:
Providing a courteous and efficient appointments service, handling calls sensitively from clients (who may be in distress) or volunteers, and to arrange appointments in accordance with service standards including maintaining absolute client confidentiality.
To be able to work independently, and as part of a team.
To be able to be flexible in providing cover when needed to maintain service standards and relationships.
Essential qualifications, skills, knowledge and experience:
A good standard of education with 5 GCSEs or equivalent, including Maths and English.
Ability to liaise effectively with members of the public and volunteers, to provide a good level of customer service and to maintain confidentiality.
Good IT skills including Microsoft Office, accurate data entry and experience of using databases.
Good organisational skills and attention to detail.
Office experience.
A team player.
Additional information:
This is a casual role with a minimum of 8 hours offered weekly. These hours are usually required from Monday to Thursday, between 9am and 6pm
The role is paid at £12 per hour. We are an accredited Living Wage employer, and this rate is in keeping with this.
We are looking for someone who can start immediately
For full details of the role please download our Application Pack . To apply for the role please read through the Application Pack and complete the Application Form
If you would like to speak with our Appointments Coordinator to find out more about the role please contact Karen Wainwright at: 0800 389 3801 or email: karen@marriagecare.org.uk.
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